Living room with white sofa, wooden coffee table, beige rug, wall art, floor lamp, large windows with beige curtains, and potted plant.

Who We Are

Your friend & guide

to furniture you can trust

01
Small family business

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Never-pushy sales environment

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Trusted by thousands since 2004

Not your average furniture store

Collage featuring four images: a group of women walking on a sidewalk, a person relaxing on a green sofa in an art-filled room, a man working on a tool in a workshop, and a group of women posing for a selfie at a market with the text "HIGH POINT MARKET." Below, there is a description of how the organization operates: working hard, building community, and offering snacks.
A collage of four photos featuring a dog with an award, two women walking outside, two women hugging inside, and a person waving a flag outside a building labeled INNBO with a sale sign. There is text at the bottom reading, 'We're kind of fun. Come on in and join us.'

About Innbo

The Furniture Store You Can Trust

Four people, three women and one man, are smiling and laughing in a living room with colorful paintings on the wall behind them. The man and one woman sit on a green sofa, while the other two women stand behind them, one on each side. There are plants and decorative items around.

Welcome to Innbo — where comfort meets character,

and every room tells your story.

We’re Tia and Joel, Owners of Innbo Furniture & Design. A retired police Captain and a former labor and delivery nurse & nonprofit supporter, we’ve always felt called to help others — in every job we’ve ever held.

Innbo was founded in 2004 by Rick Proctor, a passionate furniture expert who built the brand into a trusted name across Cornelius, Lake Norman, Charlotte, and beyond. Rick’s commitment to quality and service created a loyal following — and a legacy we’re proud to carry forward.

We trained under Rick for over a year, learning everything we could about the brands, craftsmanship, and product customization.

And in the process, we didn’t just fall in love with the furniture — we fell in love with the people who walk through these doors.

Today, we handpick every piece in our store with you in mind. We look for timeless design, sustainable materials, craftsmanship you can count on, and comfort you can feel the moment you sit down. 

Whether you’re furnishing a new home, replacing a well-loved piece, or just want a room that finally feels right, we’re here to guide you with expert advice, free delivery, and white-glove installation

We believe your home should feel welcoming, functional, and entirely you.

That’s why we’re not just here to sell you furniture. We’re here to listen, to guide, and to celebrate with you every time you find the one.

At Innbo, we believe furniture should do more than just fill a space — it should elevate your home, reflect your style, and make life easier. That’s why everything we do, from the pieces we choose to the way we show up for you, is centered around one simple idea:

You deserve furniture you can trust and a team who truly cares.

“We don’t just want to sell you a sofa. We want to help you build a home that fits your life — beautifully and practically.”

— Tia McNelly, Owner & Design Principal

Contemporary wooden sideboard with vertical slats, decorated with black vases, a stack of books, and modern black lamps, against a white wall with abstract art

Meet the Team

Small on purpose, our little team of product specialists is carefully trained and always learning—so you don’t have to.

A smiling woman sitting on a chair indoors, wearing a blazer, shirt, patterned sweater, jeans, and flats, with a plant and decorative candle holder in the background.

  • Owner & Design Principal

    From her college days as an Interior Design major, to an unexpected career as a Labor & Delivery Nurse, and helping lead an international nonprofit advocating for vulnerable children and women, Tia brings heart to everything she does. Finally circling back to the furniture & design world, Tia now brings that same passion to your home. Whether designing a single chair or an entire room, Tia is passionate about helping you bring your unique vision to life.

A smiling man with a bald head, glasses, and a full white beard wearing a dark polo shirt, standing outdoors in front of a tree and a building.

  • Owner

    Joel went from retired Police Captain to furniture store owner all because he fell in love with a recliner (true story, ask him about it!) What do the two have in common? A passion for helping others. Joel loves the furniture, but he loves providing over-the-top, personalized service even more. Want a deep-dive in the quality of materials or manufacturing? Joel is ready to geek out over all the details. Have an injury and need furniture designed to help you heal? Joel has been there. Looking for white-glove delivery & installation in your home? Joel is your guy. Whatever your unique need may be, from the moment Joel greets you in the showroom to the day of delivery, you'll never feel more taken care of.

    Favorite Part of the Job: Educating customers on the little details that make our furniture stand out from the rest.

    Personal Style: Earthy Modern with Japandi and Brutalist vibes!

    Favorite Piece: Skovby #536 Dual Cabinet

    Favorite Feature: Those rotating side sections!!!

    Favorite Wood: Walnut, walnut, walnut!

    Hobbies: Reading about anything, camping, playing with our pack of dogs

Black and white photo of a woman with long, straight hair, smiling with teeth showing, wearing a turtleneck sweater, in front of a wooden house with window shutters and a tree in the background.

  • Store Associate

    Born and raised under the sunny skies of Southern California, Katie has since traded palm trees for a life rooted in East Coast charm—with a deep appreciation for a little Southern hospitality and small towns. She earned a BA in Communication Arts with an emphasis in theater (so yes, there’s always a little dramatic flair in everything she does) and then spent a solid decade in the world of banking and finance—because every good story has an unexpected plot twist.

    After welcoming her daughter, Emma, in 2019, she discovered her true passion: all things design. Somewhere between more than ten moves and over sixteen years of marriage, she became an unofficial expert in turning any house into a warm, inviting home. Give Katie a blank space, and she’ll give you personality, comfort, and just a hint of magic.

    Favorite Part of the Job: Rearranging furniture in the store to showcase each piece

    Personal Style: Think Nancy Meyers/Coastal Americana/Craftsman vibes with lots of textures and charm, plus a hint of moody colors (secretly hoping color drenching is here to stay)

    Favorite Piece: Skovby #115 Dining Table with #819 Dining Chairs

    Favorite Feature: Seamlessly expands to seat 12 people and chairs that swivel?! Say less. 

    Favorite Wood: White Oak

    Hobbies: Reading, traveling, cheering on the Pittsburgh Steelers

Black and white photograph of a young woman smiling, wearing a cardigan and blazer, with shoulder-length wavy hair and round earrings.

  • Chief Marketing Officer

    Laura is passionate about using words & stories to champion the things that make a difference. From international development and foster care nonprofits, to global tech companies and government partnerships, Laura’s brings 10+ years of marketing experience to the furniture & design world.

    Favorite Part of the Job: Hearing & sharing the stories of people whose health benefited from our products. (Bonus Favorite: starting my day with that new leather smell when I walk through the warehouse!)

    Personal Style: Mid Century Modern-Scandinavian Blend

    Favorite Piece: Skovby's Nano-Laminate Extension Tables

    Favorite Feature: As a mom of three, I need furniture that is both functional and indestructible. Skovby nails both, all while keeping it beautiful.

    Favorite Wood: Both timeless and dynamic, you can never go wrong with walnut.

    Hobbies: Hiking, kayaking, writing, photography & making things

A black and white photo of a woman with curly hair, wearing a jacket over a graphic T-shirt, standing in front of a wall with abstract art.

  • Showroom Manager & Social Media Guru

    Mayah was born and raised in the Charlotte area and brings a creative spirit and global perspective to the Innbo team. She earned her degree in International Studies from Queens University of Charlotte.

    Passionate about design and problem-solving, Mayah enjoys helping create beautiful, functional spaces and meaningful experiences for clients. Outside of work, she loves traveling, crafting, and exploring the outdoors with her dog, Moose.

    Favorite Part of the Job: Helping customers find the pieces that blend their personal style preferences with features that meet their functional needs.

    Personal Style: Eclectic Bohemian and Contemporary

    Favorite Piece: Any occasional chair by Uultis!

    Favorite Feature: The durability and toughness of Nanolaminet by Skovby

    Favorite Wood: Brazilian Teak

    Hobbies: I love anything that lets me get creative and/or outdoors! I love painting, hiking, paddleboarding, collaging, and hanging out with my dog, Moose (Stop by the showroom to give him some scratches!).

  • "Extremely friendly, knowledgeable and don’t pressure you into buying anything. Doesn’t matter though cause once you sit down, you automatically fall in love!"

    Joy G.

  • "Bought a full living room. Best furniture, great people, spectacular delivery - highly recommend."

    Jim R.

  • A great place to get quality furniture from people who care about your individual needs!

    Gerry E.

  • "Such great people!"

    Jason N.

  • "The furniture is so comfortable and stylish it sells itself, but their insights and design suggestions were spot-on.”

    Mary Ellen F.

  • Love the store, love the brands and the service is outstanding.

    Lynn M.

Client Testimonials
Modern bedroom with wooden furniture, white walls, and large window showing greenery outside.

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